PS IHEART You Unplugged: Reframing AI: Human-Centred Innovation in Councils
Posted on: 05/11/2025
News Podcasts
In this episode of the WME Podcast, Michelle O’Neill (Principal Consultant, Leadership and OD at West Midlands Employers) is joined by AI specialist Heather Murray for a human-first conversation on AI in local government. They explore how AI can support—not replace—public service professionals, and why removing fear is key to real adoption. With practical insights around safe experimentation, collaboration between HR and IT, and the need to put purpose before tools, this episode reframes AI as a people issue as much as a technical one. Perfect for leaders navigating the digital future with empathy and intention.
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